Consumer Products Updated 2021-07-27

Removable Foam Facial Interfaces for the Oculus Quest 2 Virtual Reality headset recalled due to Skin Irritation Hazard

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Recalled Product

All removable foam facial interfaces for the Oculus Quest 2 Virtual Reality headset.


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Consumers who experience a skin irritation or reaction should immediately stop using the affected product, and all consumers should contact Facebook Technologies to receive a free silicone cover.
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for All removable foam facial →

Hazard / Issue

Chemical hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers who experience a skin irritation or reaction should immediately stop using the affected product, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly as well.For more information, consumers can contact Facebook Technologies online at https://www.oculus.com/quest-2/removable-facial-interface-alert or by telephone toll-free at 1-877-960-0889 24 hours per day, seven days per week.Consumers may view the release by the US CPSC on the Commission's website (US CPSC to provide link).Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall