Medical Devices Type II ? Class 1/Type I = High risk (serious health hazard). Class 2/Type II = Moderate risk. Class 3/Type III = Low risk. Updated 2021-11-12

ALLURA XPER and AZURION 7

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Recalled Product

ALLURA XPER and AZURION 7


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. The actions that should be taken by the user in order to prevent risks for patients or users•Ensure that the wired foot switch is always connected to the system.
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report an adverse reaction to Health Canada MedEffect
Looking for a safe alternative? Search Amazon Canada for ALLURA XPER and AZURION →

Hazard / Issue

Software defect

Issued by

Medical devices

⚠️ What You Should Do

The actions that should be taken by the user in order to prevent risks for patients or users•Ensure that the wired foot switch is always connected to the system. The wired footswitch is always provided with the AlluraXper and the Azurion systems.•Immediately start using the wired foot switch in case the wireless foot switch loses connection.•Circulate this notice to all users of this device so that they are aware of the issue.•Place this Urgent Medical Device Recall Letter with the documentation of the Philips AlluraXper or Azurion system.•Return the attached Urgent Medical Device Recall Letter Response Form to Philips to confirm that:o the Allura Xper and Azurion system wired foot switch is connected to the systemo the users of the system have reviewed and understood this Urgent Medical Device Recall Letter.
View official government recall