GLW Battery Packs used in Hovertax 2.0 Self-Balancing Scooters/Hoverboards recalled due to fire hazard
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GLW Battery Packs used in Hovertax 2.0 Self-Balancing Scooters/Hoverboards
✅ What Should You Do?
- ⚠️ Stop using this product until you have checked the recall details below.
- Follow the instructions from the issuing agency (see below).
- 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
- 📋 Report a product safety incident to Health Canada
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Hazard / Issue
Consumer products
Issued by
Consumer product safety
⚠️ What You Should Do
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack. Note: Due to the extraordinary circumstances surrounding COVID-19, there may be some delays receiving the replacement battery packs. Consumers can contact Razor USA LLC toll-free at 1-866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday, or online at company's website. For more information, consumers may contact Health Canada Consumer Product Safety at cps-spc@hc-sc.gc.ca. Health Canada would like to remind Canadians to report any health or safety incidents or concerns related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
⚖️ Were You Affected?
If you were injured or suffered a loss due to this recalled product, you may have legal options.
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