Consumer Products Updated 2021-12-20

Herbal Essences and Pantene Aerosol Dry Conditioner Spray products and Aerosol Dry Shampoo Spray products Recalled Due to Detection of Benzene

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Recalled Product

Herbal Essences and Pantene Aerosol Spray Dry Shampoo and Aerosol Spray Dry Conditioner


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for Herbal Essences and Pantene →

Hazard / Issue

Chemical hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled product and discard them.Consumers can visit www.pantene.ca or www.herbalessences.ca for more information about the impacted products and to learn how to receive reimbursement for eligible products. If consumers have further questions, they can also seek more information via the Consumer Care team at 1-888-674-3631 from Monday – Friday from 9:00am – 6:00pm EST. Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to using these products. Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall