Consumer Products Updated 2022-03-02

Savaria and Garaventa branded Residential Elevators recalled due to Entrapment Hazard

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Recalled Product

Savaria and Garaventa branded Residential Elevators with exterior swing-style landing (hoistway) doors


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Consumers should immediately block children's access to the residential elevators.
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
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Hazard / Issue

Entrapment hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately block children's access to the residential elevators. If the hazard exists, Savaria / Garaventa will send consumers space guards at no cost to the consumer. Support with measurement and installation is available from the company upon request. For more information, consumers can contact Savaria by telephone toll-free at 1-855-983-5520 from 8:00 a.m. to 5:00 p.m. ET, Monday through Friday, or visit the company’s recall information website for instructions and video demonstration of space guard installation.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall