Consumer Products Updated 2022-06-09

Hisense Brand Bottom Freezer, French Door Refrigerators Recalled Due to Impact Hazard

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Recalled Product

26.6 cubic-foot Hisense brand Bottom Freezer, French Door Refrigerators in Stainless Steel


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for 26.6 cubic-foot Hisense brand →

Hazard / Issue

Impact hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should contact Hisense Canada to schedule an appointment with a service technician to replace the refrigerator door hinges.For more information, consumers can contact Hisense Canada by telephone at 1-855-344-7367, Monday to Friday from 8:00 am to 8:00 pm ET, Saturday and Sunday from 9:00 am to 6:00 pm ET, or by email at canadasupport@hisense.com or visit the company website to schedule a service appointment.Joint recall with Health Canada, the United States Consumer Product Safety Commission and Hisense Canada.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall