Consumer Products Updated 2022-10-27

Amazon Basics High Back Executive Desk Chairs recalled due to Fall Hazard

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Recalled Product

Amazon Basics High Back Executive Desk Chairs


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Consumers should immediately stop using the recalled product and contact Amazon for a refund.
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for Amazon Basics High Back →

Hazard / Issue

Fall hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled product and contact Amazon for a refund. Affected products contain a horizontal piece of plastic on the bottom of the caster bracket. Consumers will be asked to identify whether their product is within the scope of the recall, and if so, consumers should stop use of the product immediately and upload a photograph of the chair leg base for a refund. Once consumers upload the photograph and certify their disposal of the affected product at https://www.amazonexecutivechairrecall.expertinquiry.com, Amazon will apply an Amazon gift card or a credit to a valid payment method in the consumer’s Amazon wallet. Consumers can view their available balance and activity at https://www.amazon.com/gp/css/gc/balance. For more information, consumers can contact Amazon toll free at 1-888-871-7108 from 8 a.m. to 5 p.m. ET Monday through Friday or through the recall website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall