Consumer Products Updated 2022-11-23

Indigo Branded Papa Bear and Mama Bear Mugs Recalled due to Burn and Laceration Hazards

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Recalled Product

Indigo Branded Papa Bear and Mama Bear Ceramic Mugs


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for Indigo Branded Papa Bear →

Hazard / Issue

Burn hazard - Laceration hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled mugs and return them to an Indigo store for a full refund.For more information, consumers can contact Indigo’s customer service by telephone toll-free at 1-833-463-4461 Monday-Friday from 8:00am-9:00pm ET, Saturday-Sunday from 10am-6pm ET, by email at service@indigo.ca or by visiting the website Indigo RecallsJoint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Indigo Inc.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall