Jetson Nova and Star 3-Wheel Scooters recalled due to fall hazard
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Jetson Electric Bikes - Nova and Star 3-Wheel Scooters
✅ What Should You Do?
- ⚠️ Stop using this product until you have checked the recall details below.
- Consumers should immediately discontinue use of the item and do not use the scooter until a repair has been made to your item.
- 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
- 📋 Report a product safety incident to Health Canada
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Hazard / Issue
Fall hazard
Issued by
Consumer product safety
⚠️ What You Should Do
Consumers should immediately discontinue use of the item and do not use the scooter until a repair has been made to your item. You may contact Jetson Electric Bikes to request a free repair to eliminate the wheel detachment issue. The repair kit consists of necessary hardware and instructions to perform the repair.For more information, consumers can contact Jetson by telephone at 1-800-635-4815 from 10am – 6pm EST, Monday through Saturday, by email at help@ridejetson.com or visit the company website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
⚖️ Were You Affected?
If you were injured or suffered a loss due to this recalled product, you may have legal options.
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