Consumer Products Updated 2023-03-31

The Laundress fabric conditioners recalled due to chemical hazard, including previously recalled units

Recalled Product

The Laundress fabric conditioners.


Hazard / Issue

Chemical hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for reimbursement.Consumers who have previously requested a refund for these products in response to The Laundress’ December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer’s suggested retail price, without receipt.After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal.  For any further questions, call The Laundress at (800) 681-1915, Monday through Friday, 9 a.m. to 5 p.m. EST, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click "Get Started" on the homepage  for more information.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and The LaundressPlease note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall

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