Other Updated 2023-05-11

Misuse or modification of lithium-ion batteries in e-mobility devices can be extremely dangerous

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Recalled Product

Lithium-ion batteries used in e-mobility devices, such as e-scooters or e-bikes


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
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Hazard / Issue

Burn hazard - Chemical hazard - Electrical hazard - Fire hazard - Flammability hazard - Injury hazard

Issued by

Communications and Public Affairs Branch

⚠️ What You Should Do

If you currently own an e-mobility device, never attempt to modify, tamper with or build your own lithium-ion batteries.Always use the original lithium-ion batteries that came with your e-bike or e-scooter.Only replace batteries with original parts from the manufacturer.Check to see if your e-mobility device is compliant with the:ANSI/CAN/UL 2272 -- Standard for Electrical Systems for Personal E-Mobility Device; and,ANSI/CAN/UL 2849 - Standard for Safety for Electrical Systems for eBikes.Stop charging your lithium-ion batteries once they are fully charged.Charge and store lithium-ion batteries away from items and surfaces that can catch fire, such as pillows, beds and couches.Contact your municipality for instructions on how to safely dispose of lithium-ion batteries. Batteries are considered hazardous waste and should not be placed in household garbage.If an incident occurs with an after-market lithium-ion battery you're using, report it to Health Canada.If an e-mobility owner experiences what they believe may be a safety issue with their vehicle, they are strongly encouraged to report it to Transport Canada's Defect Complaints and Recalls Hotline at 1-800-333-0510 or submit a form online at: www.tc.gc.ca/recalls.What Health Canada is doingHealth Canada is committed to helping protect people in Canada from potentially dangerous consumer products. The Department is currently examining the risks associated with lithium-ion batteries.Health Canada is working with Transport Canada on this issue. Transport Canada regulates some e-mobility devices, while Health Canada regulates some lithium-ion batteries depending on the products they're used in.Health Canada regularly monitors consumer products on the Canadian market and will continue to investigate reports related to after-market lithium-ion batteries to help keep consumers safe. The Department will also take enforcement actions if there is reason to believe a consumer product poses a danger to human health or safety.Stay connected with Health Canada and receive the latest advisories and product recalls using social media tools.
View official government recall