Consumer Products Updated 2023-07-06

woom ORIGINAL Bikes recalled due to fall hazard

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Recalled Product

woom ORIGINAL Bikes (2018-2021 models. Sizes 1, 1+, 2, 3, 4, 5, 6.)


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for woom ORIGINAL Bikes (2018-2021 →

Hazard / Issue

Fall hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled products and contact woom Bikes USA for a repair kit.For more information, consumers can contact woom Bikes USA by telephone at 1-855-966-6872 between 8 am to 5 pm CT, Monday through Friday, by email at productsafetyUS@woom.com or visit the company website. Consumers may also use the woom Online Stem Checker to check if their bike is affected.Joint recall with Health Canada, the United States Consumer Product Safety Commission  and woom Bikes USA.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall