Consumer Products Updated 2023-12-21

Pella Architect Series Casement Windows Recalled Due to Injury Hazard

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Recalled Product

Pellla Architect Series Casement Windows


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for Pellla Architect Series Casement →

Hazard / Issue

Injury hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should keep the recalled Pella Architect Series Casement Windows shut and locked at all times and contact Pella to receive a free repair by a Pella designated service technician.For more information, consumers can contact Pella by telephone at 1-888-276-7324, between 8 a.m and 5 p.m ET, Monday through Friday or visit www.PellaHingeRecall.expertinquiry.com to check the serial number to see if the window is included in the recall.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Pella Corporation.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall