Consumer Products Updated 2024-07-15

Multi-Purpose Kids’ Bike Helmets recalled due to risk of head injury

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Recalled Product

Multi-Purpose Kids’ Bike Helmets


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Consumers should immediately stop using the recalled Multi-Purpose Kids’ Bike Helmets, safely dispose of it and contact Chau River Sports Outdoors for a refund.
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for Multi-Purpose Kids’ Bike Helmets →

Hazard / Issue

Impact hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled Multi-Purpose Kids’ Bike Helmets, safely dispose of it and contact Chau River Sports Outdoors for a refund. To receive a refund, consumers must cut off the helmet straps and take pictures as proof destruction. Send the pictures to Chau River Sports Outdoors by email at lexi_kuyou@163.com.  For more information, consumers can contact Chau River Sports Outdoors by email at lexi_kuyou@163.com or use consumer support via “Support Center” page on Temu’s official website. The 24-hour consumer support services are available in both English and French.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall