Consumer Products Updated 2024-07-26

Baseus Magnetic Wireless Charging Power Banks recalled due to fire hazard

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Recalled Product

Baseus Magnetic Wireless Charging Power Banks


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for Baseus Magnetic Wireless Charging →

Hazard / Issue

Fire hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled Baseus power bank models and contact Baseus for a full refund with proof of purchase.  Consumers will need to submit a photo of the recalled power bank showing the model number to the firm’s recall registration page at https://baseuspowerbankrecall.expertinquiry.com/.  Consumers should dispose of the battery in accordance with local municipal regulations regarding lithium ion batteries.  Contact your municipality for instructions on how to safely transport and dispose of lithium-ion batteries. Batteries are considered hazardous waste. Do not place them in household garbage.For more information, consumers can contact Baseus toll free by telephone at 1-855-215-5824 from 8 a.m. to 5 p.m. Eastern Time, Monday to Friday, by email at care@baseus.com, or online at https://baseuspowerbankrecall.expertinquiry.com or www.baseus.com and click on “Product Recall Information” at the bottom of the page for more information.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall