Warning: continuous glucose monitor safety alerts on smart devices, such as smartphones or smartwatches, may not work as expected

If you feel unwell, check your glucose levels using your continuous glucose monitor or an alternative method, and seek medical attention if necessary.Actively monitor your glucose levels until you have determined whether the app is alerting you properly.Review the instructions provided with your continuous glucose monitor when installing, setting up, and updating glucose monitoring apps on your smart device.Check your alert settings and volume, and refer to your device’s manual to ensure the safety alerts are working as expected with all of your smart device settings (including do not disturb, focus or sleep modes).If you notice an issue with your alerts, contact the manufacturer for help troubleshooting your smart device settings.Report any issues with your diabetes monitoring devices to Health Canada.