Consumer Products Updated 2025-04-03

ARVA Neo BT Pro Avalanche Transceivers recalled due to a signal transmission failure during emergencies

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Recalled Product

ARVA Neo BT Pro Avalanche Transceivers


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for ARVA Neo BT Pro →

Hazard / Issue

Injury hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled avalanche transceivers and contact Lanctot Sports to get their transceiver inspected and repaired if necessary.For more information, consumers can contact Lanctot Sports by telephone at 1-800-567-6777, from 9:00 am to 5:00 pm EST, Monday through Friday, or by email at csrsports@rlanctot.com or visit the ARVA website and follow the process to get their transceiver inspected and repaired if necessary.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall