Consumer Products Updated 2025-06-05

Rinnai i-Series Plus Boilers recalled due to poisoning hazard

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Recalled Product

Rinnai i-Series Plus Boilers


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for Rinnai i-Series Plus Boilers →

Hazard / Issue

Poisoning hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled boilers and contact Rinnai America Corporation for a free repair by a certified technician.For more information, consumers can contact Rinnai America Corporation by telephone at 800-621-9419, from 8:00 am to 8:00 pm ET, Monday through Friday, by email at recall@rinnai.us or visit the company website.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Rinnai America Corporation.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall