Select Bestway, Intex and Polygroup Above-Ground Pools (48-Inches and Taller) recalled due to drowning hazard
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Select Bestway, Intex and Polygroup Above-Ground Pools (48-Inches and Taller)
✅ What Should You Do?
- ⚠️ Stop using this product until you have checked the recall details below.
- Consumers should immediately determine if their pool is part of the recall, and if so, contact Bestway, Intex or Polygroup to request a repair kit.
- 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
- 📋 Report a product safety incident to Health Canada
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Hazard / Issue
Drowning hazard
Issued by
Consumer product safety
⚠️ What You Should Do
Consumers should immediately determine if their pool is part of the recall, and if so, contact Bestway, Intex or Polygroup to request a repair kit. Consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed.For more information, consumers can contact: Bestway toll free at 844-593-4003, from 8 a.m. to 5 p.m. ET, Monday through Friday, online, or by email at BWrecallsupport5516@sedgwick.com.Intex toll-free at 800-549-8829, from 8:30 a.m. to 5 p.m. PT, Monday through Friday, online, or by email at recallhelp@intexcorp.com. Polygroup toll-free at 888-621-4137, from 5 a.m. to 11 p.m. MT, Monday through Friday, online, or by email at poolrecall@polygroup.com.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and companies Bestway, Intex and Polygroup.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
⚖️ Were You Affected?
If you were injured or suffered a loss due to this recalled product, you may have legal options.
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