Consumer Products Updated 2025-08-05

The Government of Canada is assisting Norco in communicating the MY25 Norco Sight VLT CX model e-bicycle recall

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Recalled Product

MY25 Norco Sight VLT CX model e-bicycle


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for MY25 Norco Sight VLT →

Hazard / Issue

Injury hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled e-bicycles and contact a Norco retailer to schedule a free replacement of the seatstay.For more information, consumers can contact Norco Rider Support by telephone at 1-800-663-8916, from 9 a.m. to 8 p.m. EST, Monday through Friday, or by email at warranty@norco.com.This notice is for information only and is not being conducted under the requirements of the Motor Vehicle Safety Act or the Canada Consumer Product Safety Act. 
View official government recall