Consumer Products Updated 2025-12-04

Expanded recall: MTB Hybrid Gen4 Pro Crank Arm recalled due to fall hazard

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Recalled Product

Cube Samox Acid MTB Hybrid Gen4 Pro Crank Arm


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for Cube Samox Acid MTB →

Hazard / Issue

Fall hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled crank arms and visit their Cube dealer to have their crank arm inspected and to have the crank bolts replaced.For more information, consumers can contact EU-CAN Distribution Inc. by telephone at 1-888-997-2885 Ext. “0”, Monday to Friday between 9am to 5pm EST and by email at customerservice@eucan.bike or visit the company website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. 
View official government recall