Other Type I ? Class 1/Type I = High risk (serious health hazard). Class 2/Type II = Moderate risk. Class 3/Type III = Low risk. Updated 2026-08-06

One lot of New Roots Herbal Probiotic Intensity recalled due to incorrect “No Dairy” claim

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Recalled Product

New Roots Herbal Probiotic Intensity


✅ What Should You Do?

  1. 🛑 Stop using this product immediately and set it aside.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for New Roots Herbal Probiotic →

Hazard / Issue

Product safety

Issued by

Communications and Public Affairs Branch

⚠️ What You Should Do

Do not use the affected product if you have a dairy allergy.Consult a health care professional if you have used this product and have health concerns.If you have questions about this recall, contact New Roots Herbal Inc. by calling toll-free at 1-800-268-9486, or by email at support@newrootsherbal.com.Report any health product-related side effects or complaints to Health Canada.
View official government recall