Consumer Products Updated 2026-10-29

​Residential Gas Boilers ​recalled due to impact, carbon monoxide poisoning and fire hazards

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Recalled Product

Residential Gas Boilers


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Consumers should immediately stop using the recalled boilers and contact Ariston Canada Inc.
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for Residential Gas Boilers →

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled boilers and contact Ariston Canada Inc. to obtain an upgrade kit and assistance in arranging to have a technician install the upgrade kit on your boiler, free of charge. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.For more information, consumers can contact Ariston Canada Inc. by telephone at 1-800-688-2575, Monday through Friday, from 7:00 am to 8:00 pm ET, by email at VCexchanger@ariston.com or online at https://ntiboilers.com/safety-recalls or www.ntiboilers.com and click on “RECALLS” at the top of the page or https://htproducts.com/safety-notice.html or www.htproducts.com and click on “URGENT RECALL” at the top of the page.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Ariston Canada.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall