Consumer Products Updated 2023-02-23

Anker 535 Power Bank (PowerCore 20K) A1366 recalled due to fire hazard

See all recalls from Anker →
Share: Facebook X / Twitter WhatsApp

Recalled Product

Anker 535 Power Bank (PowerCore 20k) A1366


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for Anker 535 Power Bank →

Hazard / Issue

Fire hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled Anker 535 Power Bank and contact Anker customer support for a refund.For more information, consumers can visit the company website or contact Anker by telephone at 1 800-988-7973 Monday to Friday between 7 am and 5 pm PST, by email at support@anker.com or by live chat on the company website from Monday to Friday between 9 a.m. and 5 p.m. PT.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall