Battery Pack Within Certain eufy RoboVac X8 Hybrid Vacuums and Certain eufy Replacement Battery Packs Recalled due to Fire Hazard
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Battery pack within certain eufy RoboVac X8 Hybrid Vacuums and certain eufy Replacement Battery packs
✅ What Should You Do?
- ⚠️ Stop using this product until you have checked the recall details below.
- Consumers should immediately stop using the recalled vacuum/battery and visit the Anker website to determine if you have an affected battery.
- 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
- 📋 Report a product safety incident to Health Canada
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Hazard / Issue
Fire hazard
Issued by
Consumer product safety
⚠️ What You Should Do
Consumers should immediately stop using the recalled vacuum/battery and visit the Anker website to determine if you have an affected battery. If you have an affected battery, contact Anker Innovations Ltd. for a free replacement. ks.For more information, consumers can contact Anker Innovations Ltd. by telephone at 1-800-994-3056 Monday to Friday, from 06:00 to 17:00 PST, Saturday, from 07:00 to 15:30 PST or by email at support@eufy.com or visit the company website. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
⚖️ Were You Affected?
If you were injured or suffered a loss due to this recalled product, you may have legal options.
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