Battery Pack within certain Anker EverFrost Powered Coolers recalled due to Fire Hazard
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Battery Pack within certain Anker EverFrost Powered Coolers
✅ What Should You Do?
- ⚠️ Stop using this product until you have checked the recall details below.
- Follow the instructions from the issuing agency (see below).
- 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
- 📋 Report a product safety incident to Health Canada
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Hazard / Issue
Consumer products
Issued by
Consumer product safety
⚠️ What You Should Do
Consumers should immediately stop using the recalled products and contact Anker for a free replacement battery pack.For more information consumers can contact Anker by telephone at 1-800-988-7973 Mon-Fri 9:00AM – 5:00PM (PT), by email at support@anker.com or Website Live Chat: Mondays to Fridays 10AM – 4PM (PST) at https://support.anker.com/s/contact-us.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
⚖️ Were You Affected?
If you were injured or suffered a loss due to this recalled product, you may have legal options.
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