Consumer Products Updated 2024-02-01

SRAM 12-speed Shift Brake Levers recalled due to Fall Hazard

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Recalled Product

SRAM 12-speed Shift Brake Levers


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness.
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for SRAM 12-speed Shift Brake →

Hazard / Issue

Fall hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer should contact an authorized SRAM dealer for a  free brake installation inspection. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer. For more information, consumers can contact SRAM Service Canada ULC by telephone at 604-990-7070, from 9 am to 5 pm PST, Monday through Friday, or visit the company website at: https://www.sram.com/en/service/recalls. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and SRAM, LLC.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall