Consumer Products Updated 2024-02-01

BISSELL® Multi Reach® Hand and Floor Vacuum Cleaner recalled due to fire hazard

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Recalled Product

BISSELL® Multi Reach® Hand and Floor Vacuum Cleaner, Models 1985, 1985C, 2151, 21518, and 2151C


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Follow the instructions from the issuing agency (see below).
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for BISSELL® Multi Reach® Hand →

Hazard / Issue

Fire hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement.For more information, consumers can contact BISSELL toll free 1-855-739-1702 from 9 a.m. to 7 p.m. ET Monday through Saturday, or go to Canada.BISSELL.com/recall for more information about the free replacement. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and BISSELL Canada Corporation.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall