Consumer Products Updated 2023-01-12

BISSELL® Cordless Multi-Surface Wet Dry Vacuums recalled due to fire hazard

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Recalled Product

BISSELL® Cordless Multi-Surface Wet Dry Vacuum, Model 2551


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Consumers should immediately stop using the recalled product and contact BISSELL to obtain a free battery pack replacement.
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for BISSELL® Cordless Multi-Surface Wet →

Hazard / Issue

Fire hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately stop using the recalled product and contact BISSELL to obtain a free battery pack replacement. Consumers can schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.For more information, consumers can contact BISSELL toll-free at 1-855-739-1702 from 9 a.m. to 7 p.m. ET Monday through Saturday, or by visiting the company website for more information about a free battery pack replacement.Joint recall with Health Canada, the United States Consumer Product Safety Commission  (US CPSC) and BISSELL Canada Corporation.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall