Consumer Products Updated 2024-02-21

Various Toshiba-brand AC adapters recalled due to risk of fire and burn hazard

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Recalled Product

Various Toshiba-brand AC adapters


✅ What Should You Do?

  1. ⚠️ Stop using this product until you have checked the recall details below.
  2. Consumers should immediately dispose of all affected AC Adapters that remain in use and contact DCI for a free replacement AC adapter.For more information, consumers can contact Dynabook Canada Inc.
  3. 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
  4. 📋 Report a product safety incident to Health Canada
Looking for a safe alternative? Search Amazon Canada for Various Toshiba-brand AC adapters →

Hazard / Issue

Fire hazard - Burn hazard

Issued by

Consumer product safety

⚠️ What You Should Do

Consumers should immediately dispose of all affected AC Adapters that remain in use and contact DCI for a free replacement AC adapter.For more information, consumers can contact Dynabook Canada Inc. (DCI)’s bilingual consumer support by telephone at 1-800-663-0378, between 9:00 am and 5:00 pm EST, Monday to Friday, by email at DBC-Support@dynabook.com or visit the company website.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Dynabook Canada Inc.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
View official government recall