Bose S1 Pro and S1 Pro+ System Battery Packs recalled due to fire and burn hazards
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Bose S1 Pro and S1 Pro+ System Battery Packs
✅ What Should You Do?
- ⚠️ Stop using this product until you have checked the recall details below.
- Follow the instructions from the issuing agency (see below).
- 💰 Check if you are eligible for a refund or free replacement from the retailer or manufacturer.
- 📋 Report a product safety incident to Health Canada
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Hazard / Issue
Issued by
Consumer product safety
⚠️ What You Should Do
Consumers should immediately remove and stop using the recalled battery packs and contact Bose Corporation to arrange for a replacement battery pack.For more information, consumers can contact Bose Corporation by telephone at 1-800-869-2114, from 9 am to 9 pm Eastern Time, Monday to Friday and from 9 am to 7 pm Eastern Time on Saturday or visit the company website.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Bose Corporation.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
⚖️ Were You Affected?
If you were injured or suffered a loss due to this recalled product, you may have legal options.
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